Privacy Policy & Disclaimer

Your privacy matters to us. Learn how we protect your data and understand our terms of service.

Last updated: June 26, 2025

Privacy Policy

Latomus Capital Limited trading as Howsold ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or interact with us in any way.

Data Controller: Latomus Capital Limited

Company Number: 15497250

Registered Address: Unit 4, 34 Castle Street, Liverpool, L2 0NR, United Kingdom

1. Data Collection

Information You Provide

  • Contact Information: Name, email address, phone number, postal address
  • Account Information: Username, password, profile preferences
  • Property Information: Property details, valuations, sale/purchase requirements
  • Financial Information: Mortgage requirements, budget information (we do not store payment card details)
  • Communication Records: Messages, emails, phone calls, and support interactions

Information We Collect Automatically

  • Usage Data: Pages visited, time spent, click patterns, search queries
  • Device Information: IP address, browser type, device type, operating system
  • Location Data: General location based on IP address for relevant property listings
  • Cookies & Tracking: See our cookies section below for detailed information

2. How We Use Your Data

🏠 Property Services

  • Provide property valuations and market analysis
  • Match you with suitable properties and services
  • Facilitate property auctions and transactions
  • Connect you with vetted solicitors and mortgage advisors

πŸ“ž Communication

  • Respond to your inquiries and provide support
  • Send important updates about your transactions
  • Provide relevant property market information
  • Send marketing communications (with your consent)

πŸ”’ Legal & Compliance

  • Comply with legal obligations and regulations
  • Prevent fraud and ensure transaction security
  • Resolve disputes and enforce our terms
  • Conduct due diligence checks where required

πŸ“Š Service Improvement

  • Analyze usage patterns to improve our platform
  • Develop new features and services
  • Conduct market research and analytics
  • Ensure platform security and performance

3. Data Sharing

We may share your data in the following circumstances:

Service Partners

  • Solicitors & Conveyancers: To facilitate property transactions
  • Mortgage Advisors: To provide financing options
  • Estate Agents: To market or source properties
  • Auction Platforms: To facilitate property auctions

Service Providers

  • Technology Providers: Hosting, analytics, and platform maintenance
  • Communication Services: Email delivery, SMS, and customer support
  • Payment Processors: Secure transaction processing
  • Marketing Platforms: Advertising and marketing automation (with consent)

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and the safety of others.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

You can manage your cookie preferences through your browser settings or our cookie banner when you first visit our site.

5. Your Rights Under UK GDPR

πŸ“„ Access

Request a copy of the personal data we hold about you

✏️ Rectification

Ask us to correct any inaccurate or incomplete data

πŸ—‘οΈ Erasure

Request deletion of your personal data in certain circumstances

⏸️ Restriction

Ask us to limit how we process your data

πŸ“€ Portability

Receive your data in a structured, machine-readable format

🚫 Object

Object to processing based on legitimate interests or for marketing

To exercise any of these rights, please contact us at privacy@howsold.uk

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Strict access controls and regular access reviews
  • Regular Monitoring: Continuous monitoring for security threats
  • Staff Training: Regular data protection training for all employees
  • Third-Party Security: Due diligence on all data processors

Disclaimer

Please read these disclaimers carefully before using our services.

7. General Disclaimer

The information provided on our website and through our services is for general informational purposes only. While we strive to ensure accuracy, we make no warranties or representations regarding:

  • The completeness, accuracy, or reliability of any information
  • The availability or functionality of our website or services
  • The suitability of our services for your specific needs
  • The outcomes of any property transactions

8. Property Information Disclaimer

⚠️ Important Property Information Notice

  • Property Details: All property information is provided by third parties and should be independently verified
  • Valuations: Property valuations are estimates only and actual market value may differ
  • Legal Advice: Always seek independent legal advice before entering any property transaction
  • Due Diligence: Conduct thorough inspections and searches before purchasing
  • Market Changes: Property values and market conditions can change rapidly

9. Property Auction Services Disclaimer

Modern Method of Auction

  • Binding Commitments: Successful bids create legally binding obligations
  • Reservation Fees: Fees are typically non-refundable upon successful bidding
  • Completion Timescales: Fixed completion dates must be adhered to
  • Auction Conditions: All sales are subject to special auction conditions
  • Professional Advice: Seek legal and financial advice before bidding

πŸ›οΈ Auction Risk Warning

Property auctions involve financial commitments and legal obligations. Ensure you fully understand the terms and conditions, have arranged financing, and have conducted all necessary due diligence before participating in any auction.

10. Financial Advice Disclaimer

Howsold is not authorized or regulated by the Financial Conduct Authority (FCA). We do not provide financial advice, and any information provided is for general guidance only.

Mortgage Services

  • We may introduce you to FCA-regulated mortgage advisors
  • All mortgage advice is provided by authorized third parties
  • Always ensure advisors are FCA-regulated before proceeding
  • Mortgage applications are subject to lender criteria and approval

11. Limitation of Liability

To the fullest extent permitted by law, Latomus Capital Limited trading as Howsold excludes all liability for:

  • Any direct, indirect, or consequential losses
  • Loss of profits, revenue, or business opportunities
  • Errors or omissions in property information
  • Actions of third-party service providers
  • Technical issues or website downtime
  • Investment losses or financial decisions based on our information

Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.

12. Contact Us

For any questions about this Privacy Policy or Disclaimer, please contact us:

πŸ“§ Email

General: info@howsold.uk

Privacy: privacy@howsold.uk

πŸ“ž Phone

0151-203-8283

πŸ“¬ Post

Latomus Capital Limited
Unit 4, 34 Castle Street
Liverpool, L2 0NR
United Kingdom

Regulatory Information

If you have concerns about how we handle your data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk